Built on the official WhatsApp Business Platform
Your customers already message you on WhatsApp. Kepto turns those conversations into a proper record of who asked for what — then makes sure somebody actually gets back to them.
Talk to Ebrahim Khan directly on 061 283 0170
Michelle J.
+27 82 ••• 4417
Hi, do you install geysers in Parow? Need a quote urgently
19:42
Evening! Yes we do — I'll send you a quote first thing.
19:42
A message comes in at 19:40 between a supplier invoice and a family group. By morning it is forty messages up the list and nobody has answered it.
You send the quote. They say they will get back to you. They do not, and neither do you — because there is nothing anywhere reminding you to.
The whole sales history lives on one person's phone. If they are on leave, or they resign, so does everything they knew about those customers.
Four steps, and only the first one involves your customer.
The same WhatsApp number you already advertise. Nothing changes for the customer — no app to install, no link to click.
The contact is created or matched, the enquiry is tagged by what they asked for, and it lands in a shared inbox instead of one person's phone.
Route by product, branch or whoever is on shift. Everyone sees what has been answered and what is still waiting.
Quote sent Tuesday, no reply by Thursday? Kepto reminds you, or sends the follow-up you approved. Only to people who messaged you first.
Every conversation in one place, so cover during leave is a login rather than a handover.
Names, numbers and what each person asked about, captured as the conversation happens.
Nudge customers who went quiet after a quote — on your schedule, in your words.
Acknowledge a message at 22:00 with when you will properly respond, so nobody feels ignored.
The answers you type twenty times a week — pricing, directions, opening hours — ready in one tap.
See how fast you actually answer, which enquiries convert, and where they stall.
Kepto is early, and we would rather show you nothing than invent it. Once we have customers willing to be named, their words go here — and not a syllable before.
Be one of the firstOne person answering the phone and the WhatsApp.
Talk to usWe'll quote you once we know your volumes.
A sales or bookings team that hands enquiries between people.
Talk to usWe'll quote you once we know your volumes.
Multiple branches, or a number doing serious volume.
Talk to usWe'll quote you once we know your volumes.
No. They message your business on WhatsApp exactly as they do now. Everything Kepto does happens on your side.
Usually yes. A number can be migrated onto the WhatsApp Business Platform, though it cannot be used in the WhatsApp Business app at the same time. We check this with you before you commit to anything.
No, and we will not build that. WhatsApp requires that people opt in before a business messages them, and sending unsolicited messages is the fastest way to get a business number banned. Kepto is built around conversations customers start and contacts who agreed to hear from you.
Kepto is built directly on the official WhatsApp Business Platform (Cloud API) from Meta. It is not an automation script driving a logged-in phone, which is the approach that gets numbers blocked.
It stays yours. We process it to run the service, we do not sell it, and you can ask us to export or delete it at any time. The privacy notice sets out the detail, including who to contact under POPIA.
Most businesses are running within a few days. The part that takes longest is verifying your business with Meta, which is their process, not ours — we walk you through it.
A short call, your actual enquiries, and an honest answer about whether Kepto helps you. No pressure and no obligation.
Or email customers@kepto.co.za. We reply to every message within one business day.