About Kepto

Kepto is made by Pivot Software (Pty) Ltd, a software company in South Africa.

South African businesses do not run on email. They run on WhatsApp — the quote, the follow-up, the address, the photo of the broken part, the "still keen?" three weeks later. It is where the customers already are, and it works right up until the volume gets serious.

Then it stops working. Enquiries slide up the list. The follow-up nobody remembered is revenue that quietly went somewhere else. And the entire customer history sits on one person's handset, which is fine until that person is on leave, or gone.

Every CRM we looked at was built for businesses that live in email, with WhatsApp bolted on afterwards if at all. Kepto starts from the other end: the conversation is the record, and everything else is built around it.

We build on the official WhatsApp Business Platform, and we hold to its rules — no bulk sending, no scraped lists, no messaging people who never asked to hear from you. Those rules exist because unsolicited messaging ruins the channel for everyone, and because breaking them is how businesses lose the number their customers know them by. We would rather build something you can keep.